Seedcare Pumpkin Seeds AAA Grade | Premium Quality Superfood Seeds

Welcome to Seedcare! At Seedcare, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully to understand how we process and ship your orders.

1. Order Processing All orders are processed within 1–3 business days after confirmation of payment. Orders are not processed or shipped on Sundays or public holidays. In case of high order volumes or unforeseen delays, processing times may be extended. Customers will be informed accordingly.
2. Shipping Coverage We currently ship across India. For international shipping inquiries, please contact our support team before placing an order.
3. Estimated Delivery Time Standard delivery usually takes 3–7 business days, depending on your location. Remote or rural areas may require additional delivery time. Delivery timelines are estimates and may vary due to courier availability, weather conditions, or other external factors.
4. Shipping Charges Shipping charges, if applicable, will be displayed during checkout before payment. We may offer free shipping promotions on selected products or order values from time to time.
5. Order Tracking Once your order is shipped, you will receive a confirmation email/SMS with tracking details. Customers can track their shipment through the courier partner’s tracking portal.
6. Delayed or Lost Shipments If your order is delayed beyond the expected timeframe, please contact us for assistance. While we work with reliable courier services, Seedcare is not liable for delays caused by courier companies, natural disasters, strikes, or other unforeseen circumstances. In case of lost shipments, we will investigate with the courier partner and provide an appropriate resolution.
7. Incorrect Address Customers are responsible for providing accurate shipping information. Seedcare will not be responsible for orders delivered to incorrect addresses provided by the customer. Additional shipping charges may apply for re-delivery requests.
8. Damaged Packages If you receive a damaged package, please notify us within 24 hours of delivery with photos/videos of the package and product. We will review the issue and arrange a replacement or suitable resolution where applicable.
9. Contact Us

If you have any questions regarding shipping or delivery, please contact:

Dealcare Global Brand: Seedcare Website: www.seedcare.in Email: support@seedcare.in

Return & Refund Policy

Thank you for shopping with Seedcare. Customer satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase.

1. Eligibility for Returns

We accept returns only under the following conditions:

The product received is damaged, defective, or incorrect. The return request is raised within 48 hours of delivery. The product is unused, unopened, and in its original packaging with all labels intact. 2. Non-Returnable Items

The following items are not eligible for return:

Opened or used products. Products damaged due to misuse, improper handling, or storage by the customer. Items purchased during clearance sales or special promotional offers, unless received damaged or defective. 3. Return Process

To request a return:

Email us at support@seedcare.in with your order number and issue details. Attach clear photos/videos of the product and packaging. Our team will review your request and respond within 2–3 business days.

If the return is approved, return instructions will be shared with you.

4. Refund Policy Refunds are processed only after the returned product has been received and inspected. Approved refunds will be credited to the original payment method within 5–7 business days. Shipping charges (if any) are non-refundable unless the return is due to our error.
5. Replacement Policy If a product is found defective or damaged during transit, we may offer a replacement instead of a refund, depending on product availability.
6. Cancellation Policy Orders can be cancelled before they are shipped. Once an order has been dispatched, cancellation requests will not be accepted.
7. Important Notes Seedcare reserves the right to reject return or refund requests that do not meet the conditions mentioned above. Refund timelines may vary depending on the customer’s bank or payment provider.
8. Contact Information

For any return, refund, or cancellation-related queries, please contact:

Dealcare Global Brand: Seedcare Website: www.seedcare.in Email: support@seedcare.in